The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions

Melike Nur İnce; Çağatay Taşdemir

doi:10.38088/jise.1453432

EN

The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions

Abstract

This research examined the influence of quality dimensions and various other factors on consumer choices in the Turkish furniture market, aiming to bridge a literature gap by leveraging theoretical insights and empirical data. Utilizing a detailed survey, the study captured consumer perceptions of factors influencing furniture purchases, focusing on Garvin's eight quality dimensions: Suitability, Perceived Quality, Features, Aesthetics, Service, Durability, Reliability, and Performance. The methodology included a 19-question survey targeting Bursa's population to gather data on demographic characteristics and purchasing influences, which was analyzed via Microsoft Excel. The findings underscored the paramount importance that consumers placed on durability and performance, suggesting a pragmatic approach to furniture buying where functionality trumped aesthetics. A notable preference for sustainable and eco-friendly furniture emerged, aligning with broader environmental trends. Demographically, most respondents were young, university-educated adults, indicating a market segment with distinct tastes and preferences, particularly toward modern-style furniture. These insights advocated for furniture industry stakeholders to adopt marketing strategies emphasizing product durability, performance, and environmental friendliness, aligning with consumer expectations for quality and sustainability. This alignment could be crucial for guiding product development and design to cater to contemporary consumer needs.

Keywords

References

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Details

Primary Language

English

Subjects

Industrial Engineering

Journal Section

Research Article

Authors

Melike Nur İnce
0000-0002-2467-7580
Türkiye

Çağatay Taşdemir ^*
0000-0002-7161-630X
Türkiye

Early Pub Date

June 5, 2024

Publication Date

June 7, 2024

Submission Date

March 15, 2024

Acceptance Date

May 6, 2024

Published in Issue

Year 2024 Volume: 8 Number: 1

DOI

https://doi.org/10.38088/jise.1453432

IZ

https://izlik.org/JA33FY62CB

Cite

RIS / Bibtex

APA

İnce, M. N., & Taşdemir, Ç. (2024). The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions. Journal of Innovative Science and Engineering, 8(1), 78-91. https://doi.org/10.38088/jise.1453432

AMA

1.İnce MN, Taşdemir Ç. The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions. JISE. 2024;8(1):78-91. doi:10.38088/jise.1453432

Chicago

İnce, Melike Nur, and Çağatay Taşdemir. 2024. “The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions”. Journal of Innovative Science and Engineering 8 (1): 78-91. https://doi.org/10.38088/jise.1453432.

EndNote

İnce MN, Taşdemir Ç (June 1, 2024) The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions. Journal of Innovative Science and Engineering 8 1 78–91.

IEEE

[1]M. N. İnce and Ç. Taşdemir, “The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions”, JISE, vol. 8, no. 1, pp. 78–91, June 2024, doi: 10.38088/jise.1453432.

ISNAD

İnce, Melike Nur - Taşdemir, Çağatay. “The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions”. Journal of Innovative Science and Engineering 8/1 (June 1, 2024): 78-91. https://doi.org/10.38088/jise.1453432.

JAMA

1.İnce MN, Taşdemir Ç. The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions. JISE. 2024;8:78–91.

MLA

İnce, Melike Nur, and Çağatay Taşdemir. “The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions”. Journal of Innovative Science and Engineering, vol. 8, no. 1, June 2024, pp. 78-91, doi:10.38088/jise.1453432.

Vancouver

1.Melike Nur İnce, Çağatay Taşdemir. The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions. JISE. 2024 Jun. 1;8(1):78-91. doi:10.38088/jise.1453432

The Impact of Quality Dimensions and Some Other Critical Factors on Consumers’ Furniture Purchasing Decisions

Abstract

Keywords

Öz

References

Details

Primary Language

Subjects

Journal Section

Authors

Early Pub Date

Publication Date

Submission Date

Acceptance Date

Published in Issue

DOI

IZ

Cite