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THE MEDIATOR ROLE OF HAPPINESS IN THE RELATIONSHIP OF SINCERE BEHAVIOR AND JOB SATISFACTION IN NURSES

Yıl 2023, Cilt: 26 Sayı: 2, 479 - 494, 23.06.2023

Mehmet Ali Taş

Öz

The purpose of this research is to determine the relationship between sincere behaviors and job satisfaction in the context of nurses and to reveal the mediating role of happiness in this relationship. For this purpose, data were collected from 256 nurses working in hospitals located in the city center of Isparta and Burdur by using convenience sampling method and survey technique. The collected data was analyzed using the Jamovi 2.3.18 software program. As a result of the analysis, it was determined that the sincere behavior of the nurses positively affected their job satisfaction and happiness. It was also revealed that happiness has an increasing effect on nurses' job satisfaction. The most important finding of the study is that happiness has a mediating role in the relationship between sincere behaviors and job satisfaction. Conclusion, it can be said that the sincere behavior of nurses in the environment they work reflects on them as happiness and thus improves their evaluation of the job in a positive way.

Anahtar Kelimeler

Sincere behaviors Happiness Job satisfaction Nurses

Kaynakça

  • Adeniji, O. G., Akanni, A. A., & Ekundayo, O. O. (2015). Gender difference in emotional labour among nurses in Osun State, Nigeria. Gender and Behaviour, 13(2), 6789-6794.
  • Allan, B. A., Dexter, C., Kinsey, R., & Parker, S. (2018). Meaningful work and mental health: Job satisfaction as a moderator. Journal of Mental Health, 27(1), 38-44.
  • Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service roles: The influence of identity. Academy of Management Review, 18(1), 88-115.
  • Aşan, Ö., & Erenler, E. (2008). İş tatmini ve yaşam tatmini ilişkisi. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 13(2), 203-216.
  • Atasoy, İ., & Turan, Z. (2019). Ebe ve hemşirelerde duygusal emek ile yaşam doyumu arasındaki ilişkinin incelenmesi. Mersin Üniversitesi Tıp Fakültesi Lokman Hekim Tıp Tarihi ve Folklorik Tıp Dergisi, 9(3), 357-366.
  • Atmaca, Ç., Rızaoğlu, F., Türkdoğan, T., & Yaylı, D. (2020). An emotion focused approach in predicting teacher burnout and job satisfaction. Teaching and Teacher Education, 90, 1-13.
  • Başol, O., & Çömlekçi, M. F. (2020). İş tatmini ölçeğinin uyarlanması: Geçerlik ve güvenirlik çalışması. Kırklareli Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 1(2), 17-31.
  • Biswas-Diener, R., & Dean, B. (2010). Positive psychology coaching: Putting the science of happiness to work for your clients. New Jersey: John Wiley & Sons.
  • Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307-311.
  • Brotheridge, C. M., & Grandey, A. A. (2002). Emotional labor and burnout: Comparing two perspectives of “people work”. Journal of Vocational Behavior, 60(1), 17-39.
  • Cottingham, M. D., Erickson, R. J., & Diefendorff, J. M. (2015). Examining men’s status shield and status bonus: How gender frames the emotional labor and job satisfaction of nurses. Sex Roles, 72(7), 377-389.
  • De Clercq, D., Haq, I. U., & Azeem, M. U. (2019). Why happy employees help. Personnel Review, 48(4), 1001-1021.
  • Değirmenci Öz, S., & Baykal, Ü. (2018). Hemşireler için duygusal emek davranışı ölçeğinin geliştirilmesi. Uluslararası Hakemli Hemşirelik Araştırmaları Dergisi, 12, 119-139.
  • Değirmenci Öz, S., & Baykal, Ü. (2022). Nurses’ views on emotional labor behavior: A qualitative study. International Journal of Healthcare Management, 1-7.
  • Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2000). A model of burnout and life satisfaction amongst nurses. Journal of Advanced Nursing, 32(2), 454-464.
  • Doğan, A., & Sığrı, Ü. (2017). Duygusal emek: Hemşireler üzerine bir çalışma. İş ve İnsan Dergisi, 4(2), 113-126.
  • Doğan, T., & Çötok, N. A. (2011). Oxford mutluluk ölçeği kısa formunun Türkçe uyarlaması: Geçerlik ve güvenirlik çalışması. Türk Psikolojik Danışma ve Rehberlik Dergisi, 4(36), 165-172.
  • Duffy, R. D., & Sedlacek, W. E. (2010). The salience of a career calling among college students: Exploring group differences and links to religiousness, life meaning, and life satisfaction. The Career Development Quarterly, 59(1), 27-41.
  • Duffy, R. D., Allan, B. A., Autin, K. L., & Bott, E. M. (2012). Calling and life satisfaction: It's not about having it, it's about living it. Journal of Counseling Psychology, 60(1), 42-52.
  • Eliyana, A., & Ma’arif, S. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150.
  • Fisher, C. D. (2010). Happiness at work. International Journal of Management Reviews, 12(4), 384-412.
  • Fisher, C.D., & Locke, E. A. (1992). The new look in job satisfaction research and theory. In: C. J. Cranny, Patricia Cain Smith, Eugene F. Stone (Eds.), Job Satisfaction: How People Feel About Their Jobs and How it Affects Their Performance (pp. 165–194). New York: Lexington Books.
  • Ghislieri, C., Cortese, C. G., Molino, M., & Gatti, P. (2019). The relationships of meaningful work and narcissistic leadership with nurses’ job satisfaction. Journal of Nursing Management, 27(8), 1691-1699.
  • Grandey, A. A. (2000). Emotion regulation in the workplace: A new way to conceptualize emotional labor. Journal of Occupational Health Psychology, (1), 95-110.
  • Güngör, M. (2009). Duygusal emek kavramı: Süreci ve sonuçları. Kamu-İş Dergisi, 11(1), 167-184.
  • Gürbüz, S. (2019). AMOS ile yapısal eşitlik modellemesi temel ilkeler ve uygulamalı analizler (IBM AMOS uygulamalı, örnek veri setleri) (1. Baskı). Ankara: Seçkin Yayıncılık.
  • Gürbüz, S., & Şahin, F. (2018). Sosyal bilimlerde araştırma yöntemleri (5. Baskı). Ankara: Seçkin Yayıncılık.
  • Han, Y., & Kakabadse, N. K. (2009). Job satisfaction: What is its true meaning in Greater China?. Asia-Pacific Journal of Business Administration, 1(2), 155-164.
  • Hatfield, E., Cacioppo, J. T., & Rapson, R. L. (1992). Primitive emotional contagion. In Margaret S. Clark (Eds.), Emotion and social behavior (pp. 151–177). Sage Publications, Inc.
  • Hayes, B., Bonner, A. N. N., & Pryor, J. (2010). Factors contributing to nurse job satisfaction in the acute hospital setting: A review of recent literature. Journal of nursing management, 18(7), 804-814.
  • Hendriks, M., & Bartram, D. (2019). Bringing happiness into the study of migration and its consequences: What, why, and how?. Journal of Immigrant & Refugee Studies, 17(3), 279-298.
  • Hills, P., & Argyle, M. (2002). The oxford happiness questionnaire: A compact scale for the measurement of psychological well-being. Personality and Individual Differences, 33(7), 1073-1082.
  • Hochschild, A. R. (1983). The managed heart: Commercialization of human feeling. The Production of Reality: Essays and Readings on Social Interaction. Berkeley: University of California Press.
  • Hur, W. M., Moon, T. W., & Jung, Y. S. (2015). Customer response to employee emotional labor: The structural relationship between emotional labor, job satisfaction, and customer satisfaction. Journal of Services Marketing, 29(1), 71-80.
  • Hyun-Ji, K., & Hyunkyung, C. (2017). The mediating effect of resilience on the relationship between emotional labor and happiness of clinical nurses. Korean Journal of Occupational Health Nursing, 26(1), 40-46.
  • Javanmardnejad, S., Bandari, R., Heravi-Karimooi, M., Rejeh, N., Sharif Nia, H., & Montazeri, A. (2021). Happiness, quality of working life, and job satisfaction among nurses working in emergency departments in Iran. Health and Quality of Life Outcomes, 19(1), 1-8.
  • Judge, T. A., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and life satisfaction: The role of core evaluations. Journal of Applied Psychology, 83(1), 17-34.
  • Khosrojerdi, Z., Tagharrobi, Z., Sooki, Z., & Sharifi, K. (2018). Predictors of happiness among Iranian nurses. International Journal of Nursing Sciences, 5(3), 281-286.
  • Koydemir, S., & Bulgan, G. (2017). Mutluluk 2.0: iyi yaşama dair bilmediklerimiz. (2. Baskı). Ankara: Elma Yayınevi.
  • Liu, B., Zhu, N., Wang, H., Li, F., & Men, C. (2021). Protecting Nurses from Mistreatment by Patients: A Cross- Sectional Study on the Roles of Emotional Contagion Susceptibility and Emotional Regulation Ability. International Journal of Environmental Research and Public Health, 18(12), 1-17.
  • Liu, H., Zhang, X., Chang, R., & Wang, W. (2017). A research regarding the relationship among intensive care nurses' self-esteem, job satisfaction and subjective well-being. International Journal of Nursing Sciences, 4(3), 291-295.
  • Liu, Y., Aungsuroch, Y., & Yunibhand, J. (2016). Job satisfaction in nursing: A concept analysis study. International Nursing Review, 63(1), 84-91.
  • Locke, E.A. (1969). What is job satisfaction?. Organizational Behavior and Human Performance 4, 309–336.
  • MacKinnon, D. P., Lockwood, C. M., & Williams, J. (2004). Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research, 39(1), 99-128.
  • Manion, J. (2003). Joy at work!: Creating a positive workplace. Journal of Nursing Administration, 33(12), 652- 659.
  • Mohanty, M. S. (2009). Effects of positive attitude on happiness and wage: Evidence from the US data. Journal of Economic Psychology, 30(6), 884–897.
  • Navarro, D., & Foxcroft, D. (2019). Learning statistics with jamovi: A tutorial for psychology students and other beginners (Version 0.70).
  • Oral, L., & Köse, S. (2011). Hekimlerin duygusal emek kullanımı ile iş doyumu ve tükenmişlik düzeyleri arasındaki ilişkiler üzerine bir araştırma. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 16(2), 463-492.
  • Özkalp, E. (2015), Örgütsel Davranışa Giriş ve Yöntem. Ayşe Çiğdem Kırel ve Ozan Ağlargöz (Ed.), Örgütsel Davranış (3. Baskı). Ankara: Anadolu Üniversitesi Yayınları.
  • Pandey, J., & Singh, M. (2016). Donning the mask: Effects of emotional labour strategies on burnout and job satisfaction in community healthcare. Health Policy and Planning, 31(5), 551-562.
  • Park, C. C., Cho, H., Lee, D. G., & Jeon, H. (2022). Latent profile analysis on Korean nurses: Emotional labour strategies and well‐being. Journal of Advanced Nursing, 78(6), 1632-1641.
  • Preacher, K. J., & Kelley, K. (2011). Effect Size Measures for Mediation Models: Quantitative Strategies for Communicating Indirect Effects. Psychological Methods, 16(2), 93-115.
  • Psilopanagioti, A., Anagnostopoulos, F., Mourtou, E., & Niakas, D. (2012). Emotional intelligence, emotional labor, and job satisfaction among physicians in Greece. BMC Health Services Research, 12(1), 1-12.
  • Rosso, B. D., Dekas, K. H., & Wrzesniewski, A. (2010). On the meaning of work: A theoretical integration and review. Research in Organizational Behavior, 30, 91-127.
  • SBYHGM, (2023, Mayıs 9). Personel dağılım cetveli (PDC). https://yhgm.saglik.gov.tr/TR-42988/personel- dagilim-cetveli-pdc.html
  • Seo, Y., Ko, J., & Price, J. L. (2004). The determinants of job satisfaction among hospital nurses: A model estimation in Korea. International Journal of Nursing Studies, 41(4), 437-446.
  • Wang, L., Tao, H., Ellenbecker, C. H., & Liu, X. (2012). Job satisfaction, occupational commitment and intent to stay among Chinese nurses: A cross‐sectional questionnaire survey. Journal of Advanced Nursing, 68(3), 539-549.
  • Ward, S. J., & King, L. A. (2017). Work and the good life: How work contributes to meaning in life. Research in Organizational Behavior, 37, 59-82.
  • Weiss, H. M. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiences. Human Resource Management Review, 12(2), 173-194.
  • Yang, F. H., & Chang, C. C. (2008). Emotional labour, job satisfaction and organizational commitment amongst clinical nurses: A questionnaire survey. International Journal of Nursing Studies, 45(6), 879-887.
  • Zamaniniya, Z., Khademi, M., Toulabi, T., & Zarea, K. (2021). The outcomes of humanistic nursing for critical care nurses: A qualitative study. Nursing and Midwifery Studies, 10(2), 114.
  • Zapf, D. (2002). Emotion work and psychological well-being: A review of the literature and some conceptual considerations. Human Resource Management Review, 12(2), 237-268.

HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ

Yıl 2023, Cilt: 26 Sayı: 2, 479 - 494, 23.06.2023

Mehmet Ali Taş

Öz

Bu araştırmanın amacı, hemşireler bağlamında samimi davranışların iş tatminiyle ilişkisini tespit etmek ve mutluluğun bu ilişkideki aracı rolünü ortaya koymaktır. Bu amaç doğrultusunda, kolayda örneklem yöntemi ve anket tekniği kullanılarak Isparta ve Burdur kent merkezinde bulunan hastanelerde çalışan 256 hemşireden veri toplanmıştır. Toplanan veriler Jamovi 2.3.18 yazılımı programı kullanılarak analiz edilmiştir. Yapılan analizler sonucunda, hemşirelerin samimi davranışlarının, onların iş tatminlerini ve mutluluklarını olumlu şekilde etkilediği tespit edilmiştir. Mutluluğun da hemşirelerin iş tatminleri üzerinde arttırıcı bir etkiye sahip olduğu ortaya çıkmıştır. Araştırmanın en önemli bulgusu ise hemşirelerin samimi davranışlarının iş tatminleri üzerindeki etkisinde mutluluklarının aracı rolüdür. Sonuç olarak, hemşirelerin çalıştıkları çevrede sergiledikleri samimi ve içten davranışlarının onlara mutluluk olarak yansıdığı ve bu sayede işe dair değerlendirmelerini olumlu anlamda etkilediği söylenebilir.

Anahtar Kelimeler

Samimi davranışlar Mutluluk İş tatmin Hemşireler

Kaynakça

  • Adeniji, O. G., Akanni, A. A., & Ekundayo, O. O. (2015). Gender difference in emotional labour among nurses in Osun State, Nigeria. Gender and Behaviour, 13(2), 6789-6794.
  • Allan, B. A., Dexter, C., Kinsey, R., & Parker, S. (2018). Meaningful work and mental health: Job satisfaction as a moderator. Journal of Mental Health, 27(1), 38-44.
  • Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service roles: The influence of identity. Academy of Management Review, 18(1), 88-115.
  • Aşan, Ö., & Erenler, E. (2008). İş tatmini ve yaşam tatmini ilişkisi. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 13(2), 203-216.
  • Atasoy, İ., & Turan, Z. (2019). Ebe ve hemşirelerde duygusal emek ile yaşam doyumu arasındaki ilişkinin incelenmesi. Mersin Üniversitesi Tıp Fakültesi Lokman Hekim Tıp Tarihi ve Folklorik Tıp Dergisi, 9(3), 357-366.
  • Atmaca, Ç., Rızaoğlu, F., Türkdoğan, T., & Yaylı, D. (2020). An emotion focused approach in predicting teacher burnout and job satisfaction. Teaching and Teacher Education, 90, 1-13.
  • Başol, O., & Çömlekçi, M. F. (2020). İş tatmini ölçeğinin uyarlanması: Geçerlik ve güvenirlik çalışması. Kırklareli Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 1(2), 17-31.
  • Biswas-Diener, R., & Dean, B. (2010). Positive psychology coaching: Putting the science of happiness to work for your clients. New Jersey: John Wiley & Sons.
  • Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307-311.
  • Brotheridge, C. M., & Grandey, A. A. (2002). Emotional labor and burnout: Comparing two perspectives of “people work”. Journal of Vocational Behavior, 60(1), 17-39.
  • Cottingham, M. D., Erickson, R. J., & Diefendorff, J. M. (2015). Examining men’s status shield and status bonus: How gender frames the emotional labor and job satisfaction of nurses. Sex Roles, 72(7), 377-389.
  • De Clercq, D., Haq, I. U., & Azeem, M. U. (2019). Why happy employees help. Personnel Review, 48(4), 1001-1021.
  • Değirmenci Öz, S., & Baykal, Ü. (2018). Hemşireler için duygusal emek davranışı ölçeğinin geliştirilmesi. Uluslararası Hakemli Hemşirelik Araştırmaları Dergisi, 12, 119-139.
  • Değirmenci Öz, S., & Baykal, Ü. (2022). Nurses’ views on emotional labor behavior: A qualitative study. International Journal of Healthcare Management, 1-7.
  • Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2000). A model of burnout and life satisfaction amongst nurses. Journal of Advanced Nursing, 32(2), 454-464.
  • Doğan, A., & Sığrı, Ü. (2017). Duygusal emek: Hemşireler üzerine bir çalışma. İş ve İnsan Dergisi, 4(2), 113-126.
  • Doğan, T., & Çötok, N. A. (2011). Oxford mutluluk ölçeği kısa formunun Türkçe uyarlaması: Geçerlik ve güvenirlik çalışması. Türk Psikolojik Danışma ve Rehberlik Dergisi, 4(36), 165-172.
  • Duffy, R. D., & Sedlacek, W. E. (2010). The salience of a career calling among college students: Exploring group differences and links to religiousness, life meaning, and life satisfaction. The Career Development Quarterly, 59(1), 27-41.
  • Duffy, R. D., Allan, B. A., Autin, K. L., & Bott, E. M. (2012). Calling and life satisfaction: It's not about having it, it's about living it. Journal of Counseling Psychology, 60(1), 42-52.
  • Eliyana, A., & Ma’arif, S. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150.
  • Fisher, C. D. (2010). Happiness at work. International Journal of Management Reviews, 12(4), 384-412.
  • Fisher, C.D., & Locke, E. A. (1992). The new look in job satisfaction research and theory. In: C. J. Cranny, Patricia Cain Smith, Eugene F. Stone (Eds.), Job Satisfaction: How People Feel About Their Jobs and How it Affects Their Performance (pp. 165–194). New York: Lexington Books.
  • Ghislieri, C., Cortese, C. G., Molino, M., & Gatti, P. (2019). The relationships of meaningful work and narcissistic leadership with nurses’ job satisfaction. Journal of Nursing Management, 27(8), 1691-1699.
  • Grandey, A. A. (2000). Emotion regulation in the workplace: A new way to conceptualize emotional labor. Journal of Occupational Health Psychology, (1), 95-110.
  • Güngör, M. (2009). Duygusal emek kavramı: Süreci ve sonuçları. Kamu-İş Dergisi, 11(1), 167-184.
  • Gürbüz, S. (2019). AMOS ile yapısal eşitlik modellemesi temel ilkeler ve uygulamalı analizler (IBM AMOS uygulamalı, örnek veri setleri) (1. Baskı). Ankara: Seçkin Yayıncılık.
  • Gürbüz, S., & Şahin, F. (2018). Sosyal bilimlerde araştırma yöntemleri (5. Baskı). Ankara: Seçkin Yayıncılık.
  • Han, Y., & Kakabadse, N. K. (2009). Job satisfaction: What is its true meaning in Greater China?. Asia-Pacific Journal of Business Administration, 1(2), 155-164.
  • Hatfield, E., Cacioppo, J. T., & Rapson, R. L. (1992). Primitive emotional contagion. In Margaret S. Clark (Eds.), Emotion and social behavior (pp. 151–177). Sage Publications, Inc.
  • Hayes, B., Bonner, A. N. N., & Pryor, J. (2010). Factors contributing to nurse job satisfaction in the acute hospital setting: A review of recent literature. Journal of nursing management, 18(7), 804-814.
  • Hendriks, M., & Bartram, D. (2019). Bringing happiness into the study of migration and its consequences: What, why, and how?. Journal of Immigrant & Refugee Studies, 17(3), 279-298.
  • Hills, P., & Argyle, M. (2002). The oxford happiness questionnaire: A compact scale for the measurement of psychological well-being. Personality and Individual Differences, 33(7), 1073-1082.
  • Hochschild, A. R. (1983). The managed heart: Commercialization of human feeling. The Production of Reality: Essays and Readings on Social Interaction. Berkeley: University of California Press.
  • Hur, W. M., Moon, T. W., & Jung, Y. S. (2015). Customer response to employee emotional labor: The structural relationship between emotional labor, job satisfaction, and customer satisfaction. Journal of Services Marketing, 29(1), 71-80.
  • Hyun-Ji, K., & Hyunkyung, C. (2017). The mediating effect of resilience on the relationship between emotional labor and happiness of clinical nurses. Korean Journal of Occupational Health Nursing, 26(1), 40-46.
  • Javanmardnejad, S., Bandari, R., Heravi-Karimooi, M., Rejeh, N., Sharif Nia, H., & Montazeri, A. (2021). Happiness, quality of working life, and job satisfaction among nurses working in emergency departments in Iran. Health and Quality of Life Outcomes, 19(1), 1-8.
  • Judge, T. A., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and life satisfaction: The role of core evaluations. Journal of Applied Psychology, 83(1), 17-34.
  • Khosrojerdi, Z., Tagharrobi, Z., Sooki, Z., & Sharifi, K. (2018). Predictors of happiness among Iranian nurses. International Journal of Nursing Sciences, 5(3), 281-286.
  • Koydemir, S., & Bulgan, G. (2017). Mutluluk 2.0: iyi yaşama dair bilmediklerimiz. (2. Baskı). Ankara: Elma Yayınevi.
  • Liu, B., Zhu, N., Wang, H., Li, F., & Men, C. (2021). Protecting Nurses from Mistreatment by Patients: A Cross- Sectional Study on the Roles of Emotional Contagion Susceptibility and Emotional Regulation Ability. International Journal of Environmental Research and Public Health, 18(12), 1-17.
  • Liu, H., Zhang, X., Chang, R., & Wang, W. (2017). A research regarding the relationship among intensive care nurses' self-esteem, job satisfaction and subjective well-being. International Journal of Nursing Sciences, 4(3), 291-295.
  • Liu, Y., Aungsuroch, Y., & Yunibhand, J. (2016). Job satisfaction in nursing: A concept analysis study. International Nursing Review, 63(1), 84-91.
  • Locke, E.A. (1969). What is job satisfaction?. Organizational Behavior and Human Performance 4, 309–336.
  • MacKinnon, D. P., Lockwood, C. M., & Williams, J. (2004). Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research, 39(1), 99-128.
  • Manion, J. (2003). Joy at work!: Creating a positive workplace. Journal of Nursing Administration, 33(12), 652- 659.
  • Mohanty, M. S. (2009). Effects of positive attitude on happiness and wage: Evidence from the US data. Journal of Economic Psychology, 30(6), 884–897.
  • Navarro, D., & Foxcroft, D. (2019). Learning statistics with jamovi: A tutorial for psychology students and other beginners (Version 0.70).
  • Oral, L., & Köse, S. (2011). Hekimlerin duygusal emek kullanımı ile iş doyumu ve tükenmişlik düzeyleri arasındaki ilişkiler üzerine bir araştırma. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 16(2), 463-492.
  • Özkalp, E. (2015), Örgütsel Davranışa Giriş ve Yöntem. Ayşe Çiğdem Kırel ve Ozan Ağlargöz (Ed.), Örgütsel Davranış (3. Baskı). Ankara: Anadolu Üniversitesi Yayınları.
  • Pandey, J., & Singh, M. (2016). Donning the mask: Effects of emotional labour strategies on burnout and job satisfaction in community healthcare. Health Policy and Planning, 31(5), 551-562.
  • Park, C. C., Cho, H., Lee, D. G., & Jeon, H. (2022). Latent profile analysis on Korean nurses: Emotional labour strategies and well‐being. Journal of Advanced Nursing, 78(6), 1632-1641.
  • Preacher, K. J., & Kelley, K. (2011). Effect Size Measures for Mediation Models: Quantitative Strategies for Communicating Indirect Effects. Psychological Methods, 16(2), 93-115.
  • Psilopanagioti, A., Anagnostopoulos, F., Mourtou, E., & Niakas, D. (2012). Emotional intelligence, emotional labor, and job satisfaction among physicians in Greece. BMC Health Services Research, 12(1), 1-12.
  • Rosso, B. D., Dekas, K. H., & Wrzesniewski, A. (2010). On the meaning of work: A theoretical integration and review. Research in Organizational Behavior, 30, 91-127.
  • SBYHGM, (2023, Mayıs 9). Personel dağılım cetveli (PDC). https://yhgm.saglik.gov.tr/TR-42988/personel- dagilim-cetveli-pdc.html
  • Seo, Y., Ko, J., & Price, J. L. (2004). The determinants of job satisfaction among hospital nurses: A model estimation in Korea. International Journal of Nursing Studies, 41(4), 437-446.
  • Wang, L., Tao, H., Ellenbecker, C. H., & Liu, X. (2012). Job satisfaction, occupational commitment and intent to stay among Chinese nurses: A cross‐sectional questionnaire survey. Journal of Advanced Nursing, 68(3), 539-549.
  • Ward, S. J., & King, L. A. (2017). Work and the good life: How work contributes to meaning in life. Research in Organizational Behavior, 37, 59-82.
  • Weiss, H. M. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiences. Human Resource Management Review, 12(2), 173-194.
  • Yang, F. H., & Chang, C. C. (2008). Emotional labour, job satisfaction and organizational commitment amongst clinical nurses: A questionnaire survey. International Journal of Nursing Studies, 45(6), 879-887.
  • Zamaniniya, Z., Khademi, M., Toulabi, T., & Zarea, K. (2021). The outcomes of humanistic nursing for critical care nurses: A qualitative study. Nursing and Midwifery Studies, 10(2), 114.
  • Zapf, D. (2002). Emotion work and psychological well-being: A review of the literature and some conceptual considerations. Human Resource Management Review, 12(2), 237-268.
Toplam 62 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Sağlık Kurumları Yönetimi
Bölüm Makaleler
Yazarlar

Mehmet Ali Taş 0000-0001-9714-7188

Yayımlanma Tarihi 23 Haziran 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 26 Sayı: 2

Kaynak Göster

APA Taş, M. A. (2023). HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ. Hacettepe Sağlık İdaresi Dergisi, 26(2), 479-494.
AMA Taş MA. HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ. HSİD. Haziran 2023;26(2):479-494.
Chicago Taş, Mehmet Ali. “HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ”. Hacettepe Sağlık İdaresi Dergisi 26, sy. 2 (Haziran 2023): 479-94.
EndNote Taş MA (01 Haziran 2023) HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ. Hacettepe Sağlık İdaresi Dergisi 26 2 479–494.
IEEE M. A. Taş, “HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ”, HSİD, c. 26, sy. 2, ss. 479–494, 2023.
ISNAD Taş, Mehmet Ali. “HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ”. Hacettepe Sağlık İdaresi Dergisi 26/2 (Haziran 2023), 479-494.
JAMA Taş MA. HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ. HSİD. 2023;26:479–494.
MLA Taş, Mehmet Ali. “HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ”. Hacettepe Sağlık İdaresi Dergisi, c. 26, sy. 2, 2023, ss. 479-94.
Vancouver Taş MA. HEMŞİRELERDE SAMİMİ DAVRANIŞLARIN İŞ TATMİNİYLE İLİŞKİSİNDE MUTLULUĞUN ARACI ROLÜ. HSİD. 2023;26(2):479-94.
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